- 1. What are the differences between Elegantscreens/Master Security Screens?
- Elegantscreens is the most practical and versatile fly, mosquito, bug and insect screen system on the Malaysia market today.
- While Master Security Screen is made of thick aluminium profile with Marine grade stainless mesh for not only protection of insect but also protection from intruder with strong security features.
- 2. Where can I see Elegantscreens in action?
- You may contact us at 012-242 0338 for booking to view on our showroom, alternatively, you may contact our salesperson Brian Har 016-6268365 to arrange for site consultation (only in klang valley area).
- 3. What does Elegantscreens do for me?
- If you are an Elegantscreens user, it gives you complete protection from insects without compromising door & window function. We provide many types of insect screens system and able to meet almost all different design of windows and doors.
- 4. Where can Elegantscreens be installed?
- Elegantscreens system can be installed on almost any types of existing frames, grilles, windows, doors, verandas, balconies, motor homes, boats and caravans. Elegantscreens is suitable for both residential and commercial usage.
- 5. How to order?
- You can contact our whatsapp our company phone number at 012-2420338 or our salesperson Brian Har 016-6268365 to arrange for site appointment.
- If you are in Klang Valley area, our salesperson will visit you and show you samples and provide recommendations accoding to your budget and needs. We will help in taking all your house windows and doors measurements and give you a price quote accordingly.
- If you are in outstation, we will then forward you to our agent or branch throughout the main cities in Malaysia to provide services to you.
- 6. How long does installation take?
- Our installation will schedule within 7- 14 working days for the insect screens and 14 – 21 working days for security screens (depending on the powdercoat frame colour).
- It usually take about 4 hours to complete a 2 storey link house.
- 7. What colours?
- The standard aluminium frame colour is White powdercoated colour. We also provide other customised powdercoat that will match to your door / window frame colour as well.
- Our standard mesh colour is Black for all fiberglass mesh to stainless steel mesh series.
- 8. Are your products guaranteed?
- Elegantscreens products are conditionally guaranteed for a period of three years from purchase date. Should your product become inoperative through faulty manufacture or parts, upon return to the Elegantscreens factory the company will repair or replace the damaged product. The guarantee expressively excludes damage to insect mesh.
- 9. How to order the DIY Products?
- You may order our DIY products either through our SHOPEE page @ elegantscreens official or contact us @ 012-2420338 to order from us directly.
- 11. Will I will be able to view the total Shipping Charges when I checkout?
- Yes. Customers are required to bear the postage / transportation / delivery charges at their own cost.
- 12. How to make payment:
- Payment can be made to our company bank account as below:
- Maybank Banking Berhad
Account Name: ELEGANT HOME DECOR SDN BHD
Account Number : 5141 3212 7709

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